Cox — Frequently Asked Questions

Cox Internet is available in 18 states including Arizona, California, Connecticut, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Massachusetts, Nebraska, Nevada, North Carolina, Ohio, Oklahoma, Rhode Island, Virginia, and the District of Columbia.

All current Cox Internet plans include unlimited data. Cox previously had a 1.25 TB data cap but removed it. You will not be charged overage fees on any Cox plan.

Panoramic Wi-Fi is Cox's whole-home Wi-Fi solution. It uses a modem-router combo (or extenders) to deliver strong Wi-Fi throughout your entire home — eliminating dead zones. It is available as an add-on with any Cox plan.

Cox offers month-to-month plans with no annual contract required. Some promotional pricing may be tied to a 12-month agreement — our specialists will explain the exact terms when you call.

Cox has 24/7 customer support available by phone and online. As an authorized partner, we can also help troubleshoot and coordinate support on your behalf. Call us anytime.

Yes. Cox offers internet, TV, and home phone bundles. Bundling services can reduce your monthly cost. Call us to find out what bundle options are available at your address.

Cox's hybrid fiber-coax network delivers reliable speeds even during evening peak hours. Speeds may vary based on local network conditions, but Cox generally performs well compared to other cable providers.

Yes. Cox's cable and fiber plans deliver the low latency and consistent speeds needed for online gaming. The Gigablast plan in particular is excellent for gaming households with multiple players.